Payment

Payments, as well as refunds, are invoiced in Euro (EUR).

Alducadaosta.com accepts the following payment methods:

CREDIT CARD

Please enter your card details on our payment site. alducadaosta.com uses state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your card details.
The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).

Payment by Visa or Mastercard

The system will recognize whether or not the credit card is registered on the 3-D security programs  "Verified by Visa" or  "MasterCard SecureCode".
These are security systems that have been developed to ensure that the registered card holder and
the registered online retailer are involved in the transaction.
If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online.
This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected).
Transactions can only be made by entering the correct password.
If your credit card is not registered with any of these programs, the payment can be made without further authentication.
For more information about the credit card security systems, please see: Verified by Visa or Mastercard SecureCode

Payment by American Express

For security reason, if billing address and shipping address do not match ,we will ask to the customer to provide a copy of the identity document and credit card.
The order will not be shipped until the authentication was successful.
The following applies for all payments by credit card:Refunds from returns will always be charged back on to the credit card that the original order was paid for with.

PAYPAL

Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically.

If you have an existing PayPal account, you can log in using your user data to confirm the payment.
If you do not have a PayPal account, you can register one and proceed with the payment.
Refunds from returns will be booked onto the registered PayPal account.

BANK TRANSFER

In our checkout – step "payment" – please select "bank transfer" and finalize your order.
You will then receive a confirmation that will be sent automatically by email stating our banking details as well as the order number.
Upon submitting your order, please transfer the overall amount to the following account and state the order number:
Al Duca d'Aosta S.p.A.
Intesa San Paolo
IBAN: IT75 D030 6902 1171 0000 0019 898
BIC/SWIFT: BCITITMM
If the amount will not be transferred within 5 working days your order will be canceled.
Possible transfer costs as well as bank fees will be charged to the customer.
Your order will be dispatched upon receipt of payment on our account.
Refunds from returns will be charged-back to the bank account which the original order was paid from.

SCALAPAY

If you buy with Scalapay you receive your order immediately and pay in 3 installments.

It is a payment method that allows you to immediately purchase and receive your order by paying it in 3 convenient installments with a monthly expiry. Upon confirmation of your order through the site, you will be redirected to Scalapay where you can access your profile or create one. Once payment is confirmed, you will be charged for the first installment (equal to one third of the total order value) while the next 2 installments will be charged in the following two months. It has no additional costs.
You can pay with Scalapay by purchasing from Italy, France, Germany, Austria, Belgium, Holland, Finland, Spain and Portugal.
The maximum amount that can be financed is 2.000 euros.

You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize this transfer.

PROMOTIONAL CODES: General terms and conditions

Al Duca d’Aosta reserves the right to provide promotional codes that can be applied to a selection of items that can be purchased on www.alducadaosta.com.

These codes are occasionally sent to customers via e-mail, text message, and / or communicated on the website www.alducadaosta.com.

By taking advantage of the promo, applicants agree to be bound by these Terms and Conditions.

For a coupon to be valid, applicants must comply with these Terms and Conditions.

Promotional codes have no monetary value and cannot be converted to currency.

Promotional codes cannot be applied to items already discounted and / or Carryover.

To take advantage of the coupon code, the applicant types at check out in the discount code box, the coupon code communicated and the relative discount will be automatically deducted from the final price of the eligible item (s).

If the applicant does not enter the coupon code at the time of purchase as specified, the purchase will not be entitled to the discount at a later time. Discounts cannot be requested after registering an order on the Al Duca d’Aosta website.

If an order containing multiple items is placed using a promotional code, the discount will be distributed to each eligible item based on its prorated value.

The value of a promotional code cannot be applied to an order if that code is inapplicable, invalid or has expired. In no case will replacement codes be issued.

One promotional code can be applied per order.

The coupon is not necessarily valid for all periods of the year. There may be periods for which the coupon may not be usable. Al Duca d’Aosta reserves the right to suspend a coupon at any time. Each coupon is valid for a limited time only.

We do not offer price adjustments for items already purchased without the use of coupons, since coupons are applicable only to purchases subsequent to the communication of the coupon itself and during their period of validity.